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Store Supervisor

2 months ago

Glasgow, Glasgow City, United Kingdom Jones Bootmaker Full time

About the Role

We are seeking a highly motivated and customer-focused Supervisor to join our team at Jones Bootmaker in Buchanan Galleries Glasgow. As a Supervisor, you will play a key role in delivering exceptional customer service, leading a team of sales associates, and contributing to the overall success of the store.

Key Responsibilities

  • Support the management team in the day-to-day running of the store, including coaching and developing the team to achieve sales targets and excellent customer service.
  • Deliver consistently high levels of customer service, advising on shoe care and accessories to complement a customer's needs.
  • Be self-aware, able to question, learn, and take responsibility for yourself and the performance of your store alongside the management team.
  • Live and breathe Pavers DNA, leading by example and embodying the company's values and mission.

What We Offer

  • A competitive hourly rate of £12.10, increasing to £12.35 per hour upon completion of the required retail induction PaSS stages.
  • A generous Staff Discount scheme, some of which can be shared with family and friends.
  • Holiday entitlement that increases with service.
  • Company Contribution Pension.
  • Access to the Pavers Foundation, an employee-led grant application and charitable giving scheme.
  • Access to the Pavers Academy, providing career pathways through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs.
  • Access to wellbeing and financial support through RetailTRUST.

About Us

Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business with a robust presence across the UK and Ireland. We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands, and are continually expanding our store network. We remain committed to doing the right thing by our people and the planet, having achieved Carbon Neutral status in 2021 and maintaining it annually.

Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for. We firmly believe that by investing in our people, we provide the best service to our customers.