Operational Team Leader

3 weeks ago


Wakefield, Wakefield, United Kingdom Minster Law Full time

About the Role

We are seeking an experienced Operational Team Leader to join our Serious Injury Department at Minster Law. As a key member of our team, you will play a vital role in supporting the Team Manager to lead the team, manage performance and productivity, and ensure cases are progressed in a timely manner.

Key Responsibilities

  • Supervise and mentor Serious Injury Paralegals to achieve operational, financial, and client service performance levels.
  • Manage processes, conduct meetings, and provide effective supervision to help colleagues progress.
  • Support the Team Manager to lead the team, delegate tasks, and ensure deadlines are met.
  • Facilitate and deliver training to colleagues as required.

Requirements

  • Previous experience of leading teams and managing performance and productivity, ideally in a legal environment.
  • Good IT skills, including Microsoft Office and Teams.
  • Experience of conducting 1-2-1s, personal development plans, and performance reviews.
  • Able to motivate colleagues and work as part of a team.

What We Offer

  • A competitive salary between £25,600 and £32,000 per annum.
  • An annual discretionary bonus scheme.
  • Hybrid working, offering flexibility to work where needed.
  • 25 days holiday, increasing to 30 days in line with service.
  • ‘Time for Me’ days for additional time off.
  • Development opportunities within a platinum-accredited Investors in People organisation.


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