Operational Team Leader
3 weeks ago
About the Role
We are seeking an experienced Operational Team Leader to join our Serious Injury Department at Minster Law. As a key member of our team, you will play a vital role in supporting the Team Manager to lead the team, manage performance and productivity, and ensure cases are progressed in a timely manner.
Key Responsibilities
- Supervise and mentor Serious Injury Paralegals to achieve operational, financial, and client service performance levels.
- Manage processes, conduct meetings, and provide effective supervision to help colleagues progress.
- Support the Team Manager to lead the team, delegate tasks, and ensure deadlines are met.
- Facilitate and deliver training to colleagues as required.
Requirements
- Previous experience of leading teams and managing performance and productivity, ideally in a legal environment.
- Good IT skills, including Microsoft Office and Teams.
- Experience of conducting 1-2-1s, personal development plans, and performance reviews.
- Able to motivate colleagues and work as part of a team.
What We Offer
- A competitive salary between £25,600 and £32,000 per annum.
- An annual discretionary bonus scheme.
- Hybrid working, offering flexibility to work where needed.
- 25 days holiday, increasing to 30 days in line with service.
- ‘Time for Me’ days for additional time off.
- Development opportunities within a platinum-accredited Investors in People organisation.
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