Venue Experience Director
5 days ago
Our mission at Darwin & Wallace is simple: to connect guests with unique venues that we are proud to run, guests love to visit, and our team loves to work in.
We are looking for a Venue Experience Director who shares our passion for delivering exceptional guest experiences and driving business growth.
The estimated salary for this role is £50,000 - £60,000 per annum, depending on experience.
About the Role:
This is an exciting opportunity to join our experienced, upbeat, and ambitious team as a Venue Experience Director.
Key Responsibilities:
- Set the tone by elevating standards in both the front and back of house
- Develop and implement strategies to improve guest satisfaction and loyalty
- Lead and motivate a high-performing team to deliver exceptional results
- Monitor and analyze key performance indicators (KPIs) to inform business decisions
Requirements:
- Strong leadership and operational skills
- Experience in the hospitality industry, preferably in a management role
- Excellent communication and interpersonal skills
- Ability to think strategically and make informed decisions
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