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IT Specialist

1 month ago

Leicester, Leicester, United Kingdom In Technology Group Limited Full time
About the Role

We are seeking a highly skilled IT Specialist to join our dynamic team at In Technology Group Limited. As an IT Specialist, you will be responsible for ensuring the smooth operation of our technology systems, providing top-notch technical support, and leading exciting projects that drive our business forward.

Key Responsibilities
  • Technical Support: Provide first and second-level support to our users, resolving hardware, software, and network issues in a timely and efficient manner.
  • Infrastructure Management: Install, configure, and maintain computer systems, servers, and network equipment to ensure our IT landscape is robust and secure.
  • System & Server Administration: Manage user accounts and permissions, monitor system performance, and ensure our IT services are always up and running.
  • Network Management: Design, implement, and manage LAN/WAN networks, ensuring seamless connectivity and troubleshooting any issues that arise.
  • Security Management: Protect our data and systems with cutting-edge security measures, regular audits, and vulnerability assessments.
  • Backup and Recovery: Safeguard our data with reliable backup and disaster recovery plans, maintaining data integrity at all times.
  • Project Management: Lead and contribute to IT projects, from system upgrades to new implementations, ensuring they are delivered on time and within budget.
  • Documentation: Keep our IT documentation precise and current, and provide training and support to end-users.
Requirements
  • A Bachelor's degree in Computer Science, Information Technology, or a related field.
  • At least 2 years of experience in IT support or system administration.
  • Proficiency with Windows, Linux, and macOS operating systems.
  • Experience with network protocols like TCP/IP, DNS, and DHCP.
  • Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
  • Skills in virtualization technologies such as VMware or Hyper-V.
  • Knowledge of scripting languages like Python, Bash, or PowerShell.
  • Experience with database management systems like MySQL, PostgreSQL, or SQL Server.
  • Strong problem-solving abilities and analytical skills.
  • Excellent communication and interpersonal skills.
  • The ability to work independently and collaboratively as part of a team.
Bonus Points
  • IT certifications such as CompTIA A+, Network+, Security+, or relevant vendor-specific certifications (e.g., Microsoft, Cisco, AWS).
  • Experience in managing enterprise-level security solutions and practices.