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Shop Operations Leader

1 month ago

North West England, United Kingdom The Children's Society Full time
Job Overview

The Children's Society is committed to protecting and supporting vulnerable children and young people across the UK. We are seeking an experienced Assistant Shop Manager to join our team in Keswick, Cumbria.

About the Role

As Assistant Shop Manager, you will play a vital role in driving sales and delivering exceptional customer service in our shop. You will work closely with staff and volunteers to achieve business objectives and ensure the shop runs smoothly.

You will be responsible for managing day-to-day operations, including supervising staff, handling customer queries, and maintaining store appearance. Your excellent communication skills and ability to motivate a diverse team will be key to success in this role.

Key Responsibilities
  • Lead a team of staff and volunteers to achieve sales targets and improve customer satisfaction
  • Manage day-to-day operations, including stock control, merchandising, and store appearance
  • Develop and implement sales strategies to increase revenue and improve customer engagement
What We Offer

The Children's Society offers a competitive salary, 28 days' holiday per year, plus Bank Holidays, and access to our Stakeholder pension scheme with matching contributions up to 8%. We also offer free confidential counselling services and opportunities for professional development through our Compass Management Development Programme.