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Enterprise Configuration Consultant

1 month ago

Milton Keynes, Milton Keynes, United Kingdom Workforce Software Full time

About the Role

We are seeking a highly skilled Enterprise Configuration Consultant to join our team at WorkForce Software. This is an exciting opportunity to work with a global provider of workforce management solutions and contribute to the implementation of cutting-edge technology.

Job Description

  • Configure WFS Suite according to customer business requirements using JavaScript, HTML, SQL or other scripting tools.
  • Handle complex issues including administrative and configuration challenges with minimal assistance.
  • Write complex formulas that leverage mathematical and/or programming skills.
  • Perform unit and system testing of configured application to ensure test cases pass as described by customer requirements.
  • Support the confirmation and refinement of customer business requirements with key stakeholders.
  • Understand project scope and implementation approach for assigned projects.
  • Learn how to estimate work effort and communicate with key stakeholders on the project.
  • Participate in facilitation of client workshops either onsite or remotely demonstrating understanding in best practices during the implementation of Workforce Management Software.
  • Deliver projects and tasks on time and within budget by effectively managing workload.
  • Provide project status updates to key stakeholders both internally and externally.
  • Partner with internal teams during project phases to ensure successful customer implementation.
  • Assist with roll-out and go-live activities, including data migration and system setup.
  • Proactively participate in training courses and engage in self-directed learning to acquire the skills and knowledge necessary to achieve success and contribute to the team's objectives.
  • Maintain accurate and timely records of billable and non-billable hours to ensure project profitability and meet utilization targets.
  • Ensure adherence to WorkForce Software's established documentation standards and methodologies.
  • Manage Customer expectations with relevant communication during key phases of the project life cycle.
  • Estimate work effort and communicate with Project Managers, customers and other key stakeholders regarding project status.

Key Responsibilities

  1. Design and implement customized WFS Suite configurations.
  2. Develop and maintain technical documentation for WFS Suite.
  3. Collaborate with cross-functional teams to deliver high-quality solutions.
  4. Communicate effectively with customers and stakeholders throughout the project lifecycle.

Requirements

  1. A bachelor's degree in a related field or equivalent years of experience.
  2. 2-4 years of experience in software implementations.
  3. Minimum 2 years' experience with programming language, preferably JavaScript and/or SQL.
  4. Demonstrated knowledge of SQL, JavaScript, HTML or other scripting tools.
  5. Experience in implementing or training on a packaged software system or highly complex internally developed application.
  6. Intermediate to advanced Microsoft Office skills with a strong emphasis on Excel.
  7. Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role.
  8. Entrepreneurial mindset required, as the role requires capability of rapidly shifting focus and responding to ever-changing conditions.
  9. Experience or ability to read/write SQL and write simple queries.
  10. Knowledgeable of and understand common implementation principles and lifecycle.
  11. Familiarity with or background in HR, Payroll, or Workforce Management, considered a bonus.
  12. Experience providing application support for complex software systems, preferred.
  13. Programming experience utilizing JavaScript, C#, C++ or 4GL.
  14. SQL report creation experience, preferred.
  15. Work flexible hours.

Salary

The estimated salary for this position is $100,000 - $130,000 per year, depending on location and experience.

Bonus Information

This job offers a performance-based bonus of up to 30% of the annual salary.