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Brand Ambassador

2 months ago

London, Greater London, United Kingdom Retail Human Resources plc Full time
Brand Specialist Role

At Retail Human Resources plc, we are seeking a highly skilled Brand Specialist to join our team. As a Brand Specialist, you will play a crucial role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Customer Service: Provide outstanding service to customers by sharing product knowledge, creating memorable experiences, and effectively managing complaints.
  • Brand Representation: Excite and motivate colleagues by sharing brand knowledge, communicating newness, product exclusives, and other relevant information to drive sales.
  • Adaptability: Adapt to changing challenges and requirements, working across different departments to deliver exceptional service and collaborative spirit.
  • Client Relationships: Build and develop your own client base, using exceptional service skills to nurture customer relationships.
  • Business Acumen: Understand and analyze sales, CRM, and NPS data to inform business decisions and drive growth.
Requirements
  • Communication Skills: Excellent communication skills, with the ability to inspire and motivate colleagues.
  • Product Knowledge: Strong knowledge of our products and brands, with a passion for sharing this knowledge with customers and colleagues.
  • Business Acumen: Ability to analyze data and inform business decisions, with a focus on driving sales growth and customer satisfaction.
  • Collaboration: Collaborative mindset, with the ability to work effectively across different departments and teams.
  • Leadership: Ability to lead by example, with a focus on delivering exceptional customer service and driving sales growth.

This is an exciting opportunity to join our team and contribute to the success of Retail Human Resources plc. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply.