Retail Trainee Manager
4 days ago
Majestic Wine is a leading specialist wine retailer in the UK, operating a network of over 200 stores nationwide. With a rich history dating back to 1980, the company has undergone significant transformations and has emerged as a market leader in the retail industry.
Job SummaryWe are seeking a dynamic and ambitious individual to join our team as a Retail Trainee Manager. As a key member of our store team, you will be responsible for delivering exceptional customer service, driving sales growth, and contributing to the overall success of our business.
Key Responsibilities- Customer Service: Provide outstanding customer service to every customer, ensuring a positive shopping experience and driving business growth through customer loyalty and repeat purchases.
- Store Performance: Drive store performance by maximizing sales opportunities, optimizing KPI performance, and building plans to improve and exceed targets.
- Wine Knowledge: Develop and maintain in-depth knowledge of our wine range, supporting your WSET qualification and confidence in selling.
- Store Maintenance: Take ownership of the physical appearance and maintenance of your store, both internally and externally.
- Operational Tasks: Involvement in all operational tasks to establish a thorough understanding of the day-to-day operations of running a Majestic Wine store.
- Experience: Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment.
- Customer Service: Ability to deliver exceptional customer experience and service to every single customer.
- Problem-Solving: Ability to prioritize and strategically problem-solve in high-pressure environments.
- Communication: Excellent communication and time management skills.
- Wine Knowledge: Wine knowledge is beneficial, but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications.
- Competitive Salary: Competitive salary and performance bonus.
- Staff Discount: Up to 20% staff discount.
- Career Development: Career development opportunities, including excellent in-house training schemes.
- Benefits: Contributory Company Pension Plan, Life Assurance, Uniform provided, 29 days holiday, and more.
- Contract: Permanent.
- Hours: 45 Hours Per Week.
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