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Commercial Communications Manager
2 months ago
We are seeking a highly skilled Commercial Communications Manager to join our Workplace Business team at Legal & General. As a key member of our team, you will be responsible for developing and delivering member communication materials and engagement campaigns that support workplace members and schemes throughout the end-to-end member lifecycle.
Key Responsibilities- Design and deliver campaigns and communications that support the contact and engagement strategies for members, working efficiently and within budget and timescales.
- Work with agencies and third-party suppliers to deliver materials and ensure that they are delivering to brief and to budget to meet commercial and business targets.
- Ensure appropriate tracking and reporting is in place to enable us to collate, analyse and interpret campaign management information and insight, to maximise the effectiveness of communications and campaigns.
- Utilise customer/member insight, analytics and data, reviewing feedback and improving activities undertaken to create effective communications that deliver our key messages and support commercial objectives.
- Implement campaign and communication creation, across all appropriate channels and within tight timeframes, with robust test and learn activity to learn and evolve the campaigns to maximise their impact.
- Build effective relationships with key stakeholders, both internally and externally by working collaboratively, to leverage expertise and understand requirements.
- Work within our appropriate risk and compliance framework and demonstrate the key behaviours of a professional, supportive and engaging marketing function, to ensure communications and campaign activity adheres to Group risk framework.
- Ability to manage multiple projects to tight timescales- Good organisational and project management skills.
- IT skills – excellent working knowledge of Microsoft Office and other relevant software packages.
- Experience of designing & delivering consumer facing communications plans.
- Experience of working with creative agencies and providing appropriate briefing, management, and creative evaluation.
- Experience of working in a marketing function or creative agency.
- Preferably considerable experience of working within a financial services organisation or financial services clients.
- The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes.
- Generous pension contribution.
- Life assurance.
- Private medical insurance (permanent employees only).
- At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday.
- Competitive family leave.
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice.
- There are the many discounts we offer – both for our own products and at a range of high street stores and online.
