Mortgage Sector Administrative Professional

18 hours ago


Maidstone, Kent, United Kingdom Austin Fraser Full time

At Austin Fraser, our team is dedicated to delivering exceptional service in the mortgage sector. We are seeking a highly skilled and experienced Post-Offer Case Manager to join our growing team.

This role would be ideal for an individual with strong office administration skills, eager to develop their career within the mortgage industry.

The successful candidate will play a vital role in account management by processing a pipeline of mortgage applications from offer to completion.

Working closely with internal teams such as sales, underwriting, and risk, as well as external partners like solicitors and brokers, the candidate will ensure compliance and exceed client expectations.

  • Act as the primary point of contact for all mortgage applications from post-offer stage to completion.
  • Provide timely and accurate responses to telephone calls and correspondence from Mortgage brokers.
  • Liaise with Mortgage Brokers to keep them informed of the progress of specific mortgage cases and resolve any queries that arise.

As a valued member of our team, you can expect:

Competitive Salary:

£30,000 - £35,000 per annum (dependent on experience).

Benefits:
  • Private Health Care with no excess
  • 4% Pension contributions
  • 25 days holiday plus bank holidays
  • Death in service benefit
  • Social events and dress down Fridays
  • Supported training and free parking
  • Christmas and Summer team-building events
  • Yearly salary review

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