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Retail Team Leader

2 months ago


High Wycombe, Buckinghamshire, United Kingdom The National Trust Full time
About the Role

We're seeking a highly motivated and customer-focused Retail Team Leader to join our team at Buckingham. As a key member of our retail operation, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities

• Support the day-to-day management of our retail operation to ensure it meets commercial targets and exceeds customer expectations.
• Monitor stock levels and merchandise products to maximize profitability and income.
• Supervise paid and voluntary retail staff, providing guidance and support to ensure excellent customer service.
• Collaborate with colleagues to deliver great service to visitors and promote the property's sense of place.

What We're Looking For

We're looking for someone with excellent people skills, the ability to lead and develop a team, and a customer-focused attitude. If you're a well-organized and adaptable individual who can work effectively in a team, we'd love to hear from you.

Benefits

The National Trust offers a range of benefits, including a substantial pension scheme, free entry to National Trust places, and a rental deposit loan scheme. We also offer flexible working, an employee assistance programme, and free parking at most Trust places.

About Us

The National Trust is a charity that protects and preserves historic sites and green spaces for future generations. We're committed to creating an inclusive culture where everyone feels welcome and valued.