ServiceNow Technical Solutions Specialist

2 weeks ago


London, Greater London, United Kingdom Atos Full time

Eviden is a global leader in data-driven digital transformation with an annual revenue of circa €5 billion. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing, and security, it brings deep expertise for all industries in over 47 countries.

We are seeking a highly skilled Senior ServiceNow Technical Consultant to join our team. This individual will work closely with customers to understand and translate their business and technical requirements, propose solutions to business problems, and then lead the technical delivery of the chosen design.

The ideal candidate will have a background in Enterprise Service Management or SaaS technical delivery in one or more of the following areas: ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell), Web Technologies (XML, HTML, JavaScript, Web Services).

The successful candidate will be responsible for providing creative solutions to resolve business problems, technology issues, process and people challenges, and working with the Pre-Sales and Delivery teams to support, validate and help deliver client presentations, workshops, proof of concept designs and responses to technical and business enquiries.

This role requires strong technical skills, including hands-on experience with ServiceNow, scripting languages such as Perl, JavaScript, Python, and Shell, web service proficiency (REST, SOAP) as well as XML and JSON knowledge. Knowledge of relational databases (MySQL, MSSQL, Oracle) is beneficial, and the ability to obtain a security clearance to the BPSS level is required.

Job Requirements:

  • Provide creative solutions to resolve business problems, technology issues, process and people challenges.
  • Work with the Pre-Sales and Delivery teams to support, validate and help deliver client presentations, workshops, proof of concept designs and responses to technical and business enquiries.
  • Hands-on technical delivery of the ServiceNow solutions, from design and development through to testing and implementation.
  • Support the development and growth of the services delivered by Eviden ServiceNow practice.
  • Mentoring and coaching others, as well as sharing best practices and knowledge.

Salary Estimate: £60,000 - £80,000 per annum, depending on experience.


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