Support Services Assistant

4 weeks ago


Lisburn, United Kingdom Brook Street Full time

Brook Street is a leading provider of recruitment services, and we are currently seeking an experienced Support Services Assistant to join our team in Lisburn. As a Support Services Assistant, you will be responsible for providing administrative support to our clients, ensuring the efficient delivery of vital services.

The ideal candidate will have a minimum of 12 months relevant experience in a customer service or logistics environment, with regular use of patient administration systems. In addition, they will have at least five GCSEs, including English Language and Maths (Grades A* to C), and proficiency in Microsoft Office software (Word, Excel, Outlook) or similar applications.

We estimate the salary for this role to be £11.67 per hour, paid weekly, based on the location and industry standards.

Key Responsibilities:

  • Administrative Support: Provide administrative support to our clients, including data entry, document preparation, and record keeping.
  • Customer Service: Respond to client inquiries, resolving issues in a timely and courteous manner.
  • Equipment Coordination: Coordinate the delivery and collection of community equipment and continence products, ensuring that they are delivered to the correct locations.
  • Record Keeping: Maintain accurate records of client interactions, including emails, phone calls, and meetings.

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