Service Director

4 weeks ago


Horley, Surrey, United Kingdom ivolve Care & Support Full time

About Us

Ivolve Care & Support is a leading provider of adult social care, with a team of over 4,000 colleagues supporting 1,300 individuals. Our approach is centered around activities and co-production with the people we support, working together to design and plan what we do to create the best experiences.

Our Mission

We're on a mission to benefit even more people with our uncompromising quality of care and support. Our professional expertise and passion make us different, and we genuinely care about supporting people to set and reach their goals. Every person deserves the very best experience every day.

Job Summary

We're seeking an experienced Adult Care Manager to join our team. As a key member of our management team, you'll be responsible for ensuring consistent and reliable care across the homes you manage. You'll support adults with various needs, such as learning disabilities and autism, and empower them to flourish in a place they call home.

Main Responsibilities

  • Reporting to the Area Manager, you'll be responsible for ensuring consistent and reliable care across the homes you manage.
  • You'll support adults with various needs, such as learning disabilities and autism, and empower them to flourish in a place they call home.
  • You'll ensure your team follows our Quality Framework and the i statements that set out the way we deliver care and support.
  • You'll ensure your service is a safe, effective, caring, responsive environment that's well-led and operates in line with regulatory frameworks.
  • You'll work to uphold our values and work in accordance with our leadership charter.
  • You'll be accountable for the agreed delivery of hours for each service and ensure that the budgeted income and commercial performance levels are met within those services.

Person Specification

We're looking for someone with previous experience in a managerial role within social care, a good general education, and confident IT skills. Knowledge of the regulatory framework of the service provision, including the Care Standards Act 2000, CQC, and Health and Social Care Act, is also essential. You'll need to be able to carry out spot checks as required and have a commitment to undertaking training and development as required.

Why Work with Us?

We offer a competitive reward package, including 25 days of annual leave + bank holidays and pension. You'll also have access to a range of benefits, including a birthday off with pay after a year of service and a refer a friend scheme. We're proud to be recognized as one of the best organizations to work in, and we're committed to supporting the development of our colleagues.



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