Airport Operations Manager

6 days ago


SouthendonSea, Southend-on-Sea, United Kingdom London Southend Airport Company Limited Full time
London Southend Airport Company Limited: A Leader in Customer Experience

Are you passionate about delivering exceptional customer experiences? We are seeking a dedicated and experienced Food & Beverage Team Leader to join our team at London Southend Airport. As a key member of our airport operations, you will be responsible for overseeing the day-to-day operations of our restaurants, bars, and cafes, ensuring seamless service delivery to our passengers.

**Key Responsibilities:**
* Manage and develop a team of F&B assistants
* Oversee rota planning, including shift allocation and daily duties
* Control stock levels, ordering, rotation, and waste management
* Ensure efficient stock movement and storage
* Serve customers at tables and till points
* Prepare hot and cold beverages
* Maintain cleanliness of equipment, floors, and tables

**Requirements:**
* 2+ years supervisory experience in food and beverage
* Level 2 in Food Hygiene and Health & Safety
* Strong understanding of front-of-house and back-of-house operations
* Excellent customer service skills

**What We Offer:**
* Competitive hourly rate: £13.32 per hour
* Opportunities for career growth and development
* Comprehensive benefits package, including apprenticeships, medicash, and wellbeing support

Join our dynamic team and contribute to delivering an outstanding passenger experience.

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