Health and Safety Expert
3 weeks ago
Health and Safety Advisor Role
As a Health and Safety Advisor at The Portfolio Group, you will provide expert advice and support to clients across various sectors. Your primary responsibility will be to engage with clients via telephone, ensuring they understand the risks and compliance requirements.
Key Responsibilities:
- Respond to client inquiries via phone or email, offering professional, technically accurate health and safety advice.
- Support clients in using their online health and safety systems and proactively reach out to ensure their needs are met.
- Conduct in-depth research to provide detailed guidance and technical support.
- Liaise with external enforcement and other agencies on behalf of clients when needed.
- Review and recommend amendments to management systems and risk assessments.
- Deliver principal calls within specified time frames.
- Assist in creating guidance notes, standard phrases, and checklists for use across various legal jurisdictions.
- Collaborate with Business Development Managers (BDMs) to critique prospective clients' documents, providing reports to aid the sales process.
- Own cases from initiation to resolution, ensuring seamless transitions and building strong client relationships.
- Stay updated on company training and legal updates to provide the most accurate advice.
- Present internal training sessions and external webinars to share your expertise.
Requirements:
- A proactive attitude and a thirst for knowledge.
- Excellent communication skills and the ability to thrive in a fast-paced environment.
- A dynamic, flexible approach, with the capability to work under pressure.
- Practical health and safety experience and a desire to grow your career.
- Enthusiasm for generating new business referrals.
- Quick learning and effective research skills.
- Ability to prioritize tasks and work independently.
- Strong written communication skills and proficiency in MS Office.
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