Financial Solutions Advisor

3 weeks ago


London, Greater London, United Kingdom Intrum Justitia Full time

We are looking for a skilled Financial Solutions Advisor to join our Contact Centre team at Intrum Justitia. As a key point of contact for our customers, you will be responsible for delivering tailored solutions to meet their individual needs.

Key Responsibilities:

  • Communicate effectively with customers to understand their financial situations and provide bespoke solutions.
  • Manage customer relationships, building trust and rapport through open and transparent communication.
  • Provide expert guidance on financial products and services, helping customers make informed decisions.
  • Collaborate with colleagues to share knowledge and best practices, driving continuous improvement.

Requirements:

  • Degree-level qualification in a relevant field or significant experience in a similar role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer:

  • A competitive starting salary of £25,000 with opportunities for growth and development.
  • 30 days holiday, including bank holidays, with the ability to buy more or sell back.
  • Access to a contributory workplace pension scheme.
  • A fantastic hybrid work pattern, combining home and office working.
  • Ongoing training and coaching to help you succeed in your role.
  • Discounts on gym memberships, cycle to work schemes, and access to private medical insurance.

Estimated Salary: £25,000 - £30,000 per annum.



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