Financial Solutions Advisor
3 weeks ago
We are looking for a skilled Financial Solutions Advisor to join our Contact Centre team at Intrum Justitia. As a key point of contact for our customers, you will be responsible for delivering tailored solutions to meet their individual needs.
Key Responsibilities:
- Communicate effectively with customers to understand their financial situations and provide bespoke solutions.
- Manage customer relationships, building trust and rapport through open and transparent communication.
- Provide expert guidance on financial products and services, helping customers make informed decisions.
- Collaborate with colleagues to share knowledge and best practices, driving continuous improvement.
Requirements:
- Degree-level qualification in a relevant field or significant experience in a similar role.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.
- Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer:
- A competitive starting salary of £25,000 with opportunities for growth and development.
- 30 days holiday, including bank holidays, with the ability to buy more or sell back.
- Access to a contributory workplace pension scheme.
- A fantastic hybrid work pattern, combining home and office working.
- Ongoing training and coaching to help you succeed in your role.
- Discounts on gym memberships, cycle to work schemes, and access to private medical insurance.
Estimated Salary: £25,000 - £30,000 per annum.
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