Housekeeping Operations Manager

6 days ago

Forres, Moray, United Kingdom Cathay Care Home Full time

Job Title: Head Housekeeper

Care Home: Cathay Care Home

Job Summary:

We are seeking a dedicated and experienced Head Housekeeper to oversee the housekeeping operations at our purpose-built care home in Forres, Moray. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and quality in our residential, dementia, nursing, and respite care facilities.

Key Responsibilities:

  • Supervise and Lead: Oversee and manage the housekeeping team, assigning tasks and ensuring daily operations run smoothly.
  • Training and Evaluation: Train new employees, evaluate their performance, and provide ongoing support to ensure high standards are maintained.
  • Task Management: Schedule and delegate work for daily cleaning, laundry, and other essential tasks to ensure all areas are well-maintained.
  • Inventory Management: Order and manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness.
  • Quality Inspection: Inspect residents' rooms and common areas to ensure cleanliness and adherence to quality standards.
  • Handle Complaints: Address and resolve complaints and requests from residents and staff promptly and professionally.
  • Safety and Sanitation: Adhere to and enforce proper safety and sanitation procedures to maintain a safe environment.
  • Liaison Role: Act as the point of contact between the housekeeping department and other key departments to ensure seamless communication.
  • Budget Management: Manage the budget for housekeeping operations, keeping accurate records of expenses and working within financial guidelines.
  • Communication: Regularly communicate with management and attend meetings as required to discuss operations and improvements.

Benefits:

  • Pension: We offer a comprehensive pension scheme to support your financial well-being.
  • Onsite Parking: Enjoy the convenience of onsite parking for your vehicle.
  • Paid PVG: We cover the cost of your PVG check.
  • Uniform Provided: We provide a uniform for you to wear while on duty.
  • Annual Leave: Enjoy 5.6 weeks of annual leave, based on a full-time contract.

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