Customer Service Representative II

1 week ago


Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time
Job Summary

We are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.

Key Responsibilities
  • Provide customer service and support via phone, email, and other communication channels
  • Manage customer orders from quote to cash, ensuring timely and accurate fulfillment
  • Respond to customer complaints and concerns in a professional and courteous manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date on product knowledge and industry trends to provide informed solutions to customers
Requirements
  • Proven customer service experience with a strong track record of resolving customer complaints
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Familiarity with CRM systems and practices
What We Offer

At Thermo Fisher Scientific, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is passionate about delivering exceptional customer service and making a positive impact on our customers' lives.



  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling order management, and resolving customer complaints in a timely and professional manner.Key...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    The Customer Service Representative will provide high-level customer service to internal and external customers, fostering meaningful business relationships. Our ideal candidate will be customer-oriented, an advocate for Thermo Fisher Scientific, and eager to drive growth.A Day in the Life:Provide professional communication via phone and email to our...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    The Customer Service Representative will provide high-level customer service to internal and external customers, fostering meaningful business relationships. Our ideal candidate will be customer-oriented, an advocate for Thermo Fisher Scientific, and eager to drive growth.A Day in the Life:Provide professional communication via phone and email to our...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    About the Role:The Customer Service Representative will provide high-level customer service to internal and external customers with the goal of maintaining meaningful business relationships. Our ideal candidate will be customer-oriented, an advocate for Thermo Fisher Scientific, and be eager to drive growth.A Day in the Life:Provide professional...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    About the Role:The Customer Service Representative will provide high-level customer service to internal and external customers with the goal of maintaining meaningful business relationships. Our ideal candidate will be customer-oriented, an advocate for Thermo Fisher Scientific, and be eager to drive growth.A Day in the Life:Provide professional...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    Purpose: Deliver exceptional customer service, manage orders, and provide timely updates to ensure customer satisfaction.Nature of Experience:Order ManagementCore Customer Service expertiseKey Responsibilities:Provide customer service and supportManage orders from quote to cashResolve customer complaints and issuesUtilize CRM systems and practicesDevelop...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    Purpose: Deliver exceptional customer service, manage orders, and provide timely updates to ensure customer satisfaction.Nature of Experience:Order ManagementCore Customer Service expertiseKey Responsibilities:Provide customer service and supportManage orders from quote to cashResolve customer complaints and issuesUtilize CRM systems and practicesDevelop...


  • Paisley, Renfrewshire, United Kingdom Diligenta Full time £21,840 - £23,000

    About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We pride ourselves on delivering exceptional customer service to millions of customers on behalf of well-known brands.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer...


  • Paisley, Renfrewshire, United Kingdom Diligenta Full time £21,840 - £23,000

    About the RoleWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, providing support and guidance on their life assurance, savings, investments, and pension plans.Key...


  • Paisley, Renfrewshire, United Kingdom Diligenta Full time £21,840 - £23,000

    About the RoleWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, providing support and guidance on their life assurance, savings, investments, and pension plans.Key...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    About the Role:As a Sales Development Representative at Thermo Fisher Scientific, you will play a critical role in driving business growth and revenue expansion. Your primary responsibility will be to develop and execute sales strategies to penetrate and grow existing and new business opportunities.Key Responsibilities:Develop a deep understanding of the...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    About the Role:As a Sales Development Representative at Thermo Fisher Scientific, you will play a critical role in driving business growth and revenue expansion. Your primary responsibility will be to develop and execute sales strategies to penetrate and grow existing and new business opportunities.Key Responsibilities:Develop a deep understanding of the...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled Technical Applications Specialist II, Clinical Genomics to join our team at Thermo Fisher Scientific. This role will provide technical support for our Next Generation Sequencing (NGS) portfolio, particularly Ion Torrent and Oncomine Assays.Key ResponsibilitiesProvide technical support for NGS products and workflows...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled Technical Applications Specialist II, Clinical Genomics to join our team at Thermo Fisher Scientific. This role will provide technical support for our Next Generation Sequencing (NGS) portfolio, particularly Ion Torrent and Oncomine Assays.Key ResponsibilitiesProvide technical support for NGS products and workflows...


  • Paisley, Renfrewshire, United Kingdom Arnold Clark. Full time

    {"title": "Customer Service Executive", "description": "Join Our Team as a Customer Service ExecutiveWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our Click & Collect team, you'll play a vital role in delivering an exceptional customer experience.Key...