Data Quality Senior Project Support Officer

4 weeks ago

Leeds, Leeds, United Kingdom NHS West Yorkshire Integrated Care Board Full time
Job Summary

The NHS West Yorkshire Integrated Care Board is seeking a highly skilled Data Quality Senior Project Support Officer to join our team. As a key member of our Business Intelligence team, you will play a crucial role in supporting the delivery of health and care intelligence to inform strategic commissioning in Leeds.

Main Duties and Responsibilities
  • Support wider services in the delivery of health and care intelligence to inform strategic commissioning in Leeds.
  • Support the other analysts and managers in processing health and care data sets for analysis and use in service evaluation, and by third parties for research and development.
  • Provide analysis to support the delivery of the Leeds Health and Wellbeing digital roadmap to improve the health and wellbeing of people in Leeds.
  • Support information managers to deliver population health management analytics.
  • Provide analysis to support the GP Confederation.
  • Provide technical support, including transfer and manipulation of data sets to update and improve the Leeds Data Model.
  • Develop an understanding of the epidemiology of the Leeds population.
  • Support the management of health and social care data sets.
  • Work on projects with colleagues from across partner organisations in the local health and care economy, including academic institutions.
  • Support information provision for corporate Board Reports and other public-facing reports, such as the Annual Public Health Report and Ministers' Questions.
  • Produce timely, accurate, and appropriate performance reports in support of effective strategic and operational decision-making for the ICB boards, committees, and executive team.
  • Produce timely and accurate performance monitoring information to NHS England, Care Quality Commission, Department of Health, and other regulatory bodies.
  • Populate routine and ad-hoc business intelligence dashboards to inform senior commissioners and clinicians on the impact of health and care programmes.
  • Regularly audit and analyse existing health and social care data to influence the delivery of future health care services.
  • Maintain, develop, and deliver information and performance monitoring solutions to support Leeds health and social care commissioners and service providers in improving the delivery of care to Leeds citizens.
  • Contribute to an information interrogation and analysis service to assist health and social care staff in the presentation of information sourced from NHS, local authority, and national health and social care information systems.
Requirements
  • 3 years' experience of using information systems.
  • Operational management of information systems.
  • Practical understanding of information systems from a user perspective.
  • Aware of the roles and aims of the ICB (Leeds) and Leeds City Council.
  • Have an understanding of the purpose of information systems used by health and social care commissioners.
  • Knowledge of information flows within the NHS.
  • Aware of the roles and aims of ICBs.
  • An understanding of the importance of Equality, Diversity, and Inclusion.
Desirable
  • Successfully working with senior managers.
  • Designing, developing, and implementing information systems.
  • Developing in a Microsoft Windows environment.
  • Detailed comprehension of individual data items within systems used by ICBs.
  • An understanding of population health management.
  • An understanding of national and regional developments of health informatics.
Qualifications
  • Educated to degree level with a degree or post-degree training in a relevant discipline.
  • Attended an approved course in SQL or Clinical Systems, or alternative visual programming language.
  • Awareness of local authority and care provider systems.
Additional Requirements
  • Has a responsive, solution-focused approach to addressing issues and barriers.
  • Able to work flexibly to meet the needs of the service and ensure a customer-focused response.
  • Able to build and sustain relationships at all levels, actively involving stakeholders where appropriate.
  • Able to regulate behaviour even when provoked.
  • Is open and honest and acts with integrity.
  • Able to work both independently where required and as a team and corporate player.
  • Is open to change and possible alternatives to doing things differently.
  • Credible, trustworthy, and able to inspire confidence in others.
  • Enthusiastic about the area of work and achieving results for clients.
  • Conscientious; able and keen to always deliver the best possible quality.
Skills and Behaviours
  • Analytical and logical thinking.
  • Analysis and processing of data.
  • Excellent communications skills.
  • Effectively liaison with staff at all levels.
  • Positively responds and adapts to the requirements of a rapidly changing information environment.
  • Capable of prioritising tasks and develops a clear understanding of the role within a matrix team/project and how they can contribute to the overarching objectives.
  • Committed to continuous learning and improvement.

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