Training Development Specialist
3 weeks ago
Location: Hybrid home/ Office based between Springfield Hospital (Chelmsford) and Woodthorpe Hospital (Nottingham)
We are seeking an experienced Call Centre Training and Development Co-Ordinator to join our National Enquiry Centre department. The successful candidate will be responsible for building presentation packs in PowerPoint and Word, delivering them to a team, and providing a combination of face-to-face and remote training through presentations and practical training.
Key Responsibilities:- Develop and deliver effective training materials that meet the needs of the National Enquiry Centre team.
- Analyse trends identified through the quality assurance process and identify performance and development opportunities for team members.
- Support new starters from recruitment and interview stage through to completion of their probationary period.
- Maintain and develop a database to record training compliance within the National Enquiry Centre.
- Proven ability to build and deliver effective training material.
- Sound computer skills including all elements of the MS Office Suite.
- Flexible and adaptable with a proactive and innovative approach to the role.
- Estimated salary range: £35,000 - £45,000 per annum.
- 25 Days Leave + Bank Holidays.
- Private Pension where Ramsay will match up to 5% after a qualifying period.
- Flexible shift patterns available where possible.
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Technical Systems Training Specialist
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Training Specialist
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Training and Development Specialist
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