Workshop Operations Manager

3 weeks ago


Aberdeen, Aberdeen City, United Kingdom Pybus Recruitment Ltd Full time
Job Title: Workshop Controller

At Pybus Recruitment Ltd, we are seeking a highly skilled and experienced Workshop Controller to join our team. As a key member of our organization, you will be responsible for driving the standard in customer car leading and motivating the staff and facilities of the Workshop efficiently to ensure a high level of productivity and quality.

Key Responsibilities:
  • Negotiate and agree all targets and Key Performance Indicators to deliver the required results from the workshop.
  • Allocate work to Technicians as appropriate to ensure the smooth running of the workshop and the most profitable customer-focused results.
  • Liaise with the Service department and provide technical advice to colleagues and customers.
  • Ensure all incoming work is planned and managed effectively.
  • Communicate effectively with colleagues and customers as part of delivering an exceptional customer experience.
  • Manage and support the technical team.
  • Ensure robust quality checks, stock maintenance, and management, audit, and compliance, and Health & Safety in line with company policies and protocols.


Requirements:
  • IT literate and familiar with web-based process and stock management systems.
  • Evidence of previous service department experience.
  • Evidence of coaching and motivating a team.
  • Experience working as a fully qualified technician (preferred level 3).
  • Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
  • Evidence of Right to work in the UK.


Benefits:
  • Performance Related Bonus.
  • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme.
  • Pension Scheme & Life Assurance.
  • Discount on Service Bodyshop and Parts.
  • 1 day each year to volunteer for a charity of your choice.
  • Access to Perks at Work discount website.


The ideal candidate will possess a proven track record of consistently achieving sales targets in car sales or a financial services-related environment, be tenacious, enthusiastic, and take personal responsibility for team achievement, be a highly motivated individual with a strong work ethic, a team player with a keen interest in people, a strong desire to succeed, take pride in their ability to maximise sales and profit opportunities while simultaneously delivering exceptional levels of professionalism and customer satisfaction, be focussed on achieving goals, possess excellent interpersonal skills, and be recognised as being a self-motivated team player and target achiever, and hold a valid UK driving license.

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