Airport Operations Manager
3 weeks ago
Job Summary
We are seeking a highly motivated and experienced Assistant Manager to join our team at Manchester Airport. As an Assistant Manager, you will play a crucial role in supporting the Store Manager to ensure the smooth and efficient operation of the site.
Key Responsibilities:
- Oversee daily activities, manage staff, maintain high standards of customer service, and maximise sales and profitability.
- Schedule staff shifts effectively to meet operational needs and maintain excellent customer service standards.
- Recruit, train, and supervise a team of stall staff, ensuring they adhere to company policies and procedures.
- Implement strategies to optimise efficiency and productivity, such as streamlining workflows and improving processes.
Requirements:
- Previous experience in a supervisory or managerial role within the food and beverage industry, ideally in a fast-paced airport environment.
- Able to undertake a criminal record check.
- Passionate about delivering exceptional customer service and creating memorable experiences for customers.
What We Offer:
- Competitive salary: £38,000 - £42,000 per annum, depending on experience.
- Opportunity to work in a dynamic and fast-paced environment.
- Duty-free discounts excluding alcohol and cigarettes.
- Regular team socials and pasta tastings.
- Free Pasta Evangelists products.
- Referral bonus scheme.
- Cycle to work scheme.
- 28 days of paid annual leave (bank holidays inclusive).
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