Client Services Lead

3 weeks ago


Congleton, Cheshire East, United Kingdom Hott Source Full time

Job Description:

  • Salary: £27,000 - £28,000 per annum

  • Location: Congleton, Cheshire (Hybrid)

About the Role:

Hott Source is looking for a skilled Senior Account Executive to manage client relationships, develop campaigns, and lead project delivery. The ideal candidate will have experience within client services, marketing, and advertising agencies, as well as excellent communication and organizational skills.

Main Responsibilities:

  • Client Relationship Management: Build and sustain strong relationships with clients, ensuring their expectations and objectives are met.

  • Campaign Development: Assist in creating and executing comprehensive marketing initiatives, working closely with internal teams.

  • Project Management: Support the team in project delivery, including budget and timeline management.

  • Performance Tracking: Collaborate with the internal marketing team to monitor campaign outcomes and identify areas for performance enhancements.

  • Industry Knowledge: Stay informed on current industry trends, competitor activities, and emerging technologies to offer clients strategic insights and actionable guidance.

  • Account Expansion: Proactively seek opportunities to grow existing accounts, enhancing client engagement and satisfaction with new services and strategies.

Requirements:

  • Experience: Experience within a marketing or client services position, ideally within an agency.

  • Skillset: Thorough knowledge of core marketing concepts, digital marketing channels, and the ability to measure and evaluate campaign performance analytics.

  • Qualifications:

    • Communication Skills: Excellent communication and organization skills.

    • Bonus Points: Experience communicating and overseeing client briefs is highly desirable.

Benefits:

  • Culture: A culture where your opinions will be valued and respected, without a hierarchy.

  • Career Progression: Huge career progression opportunities.

  • Pension Scheme: Competitive company pension scheme.

  • Holiday Allowance: 25 days holiday + bank holidays.



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