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Vehicle Diagnostic Expert

1 month ago

Bury St, Suffolk, United Kingdom EMG Motor Group Full time

Key Responsibilities

  • Complete scheduled vehicle servicing in line with manufacturer guidelines
  • Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
  • Conduct electronic visual health checks (EVHC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
  • Liaise directly with customers and service advisors, providing outstanding customer service
  • Ensure vehicle servicing activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements
  • Participate in on-going training and development to ensure product and service knowledge is up to date
  • Contribute to local and companywide process improvements and innovations
  • Mentor and provide guidance to apprentice technicians, where applicable

Required Skills and Qualifications

  • Level 3 vehicle technician qualification
  • Hold a full UK driving license (Essential)
  • Have manufacturer experience. (Desirable)

Estimated Salary: £35,000 - £45,000 per annum, depending on experience.