Care Service Manager

1 week ago


Bootle, Sefton, United Kingdom Daytime Healthcare Full time

Daytime Healthcare is seeking a highly skilled Registered Care Manager to oversee the development of their Bootle branch.

About the Role

This leadership position requires excellent communication skills, commercial business acumen, and the ability to manage a team effectively. The ideal candidate will have strong planning and organisational skills, as well as the ability to cope with pressure and change.

Responsibilities
  • Coordinate the development of a high-quality private domiciliary care service for older people in the local area.
  • Manage two services, ensuring exceptional service delivery and workload management.
  • Act as the Registered Manager, overseeing regulated activities and networking in the local community.
  • Promote the highest standards of care and service, recruiting and training care professionals.
  • Converting new client enquiries and coordinating staffing rotas.
  • Care planning and conducting risk assessments, ensuring compliance with relevant legal and regulatory requirements.
  • Managing a team, making sure that exceptional service is delivered to clients and workloads are managed accordingly.
  • Ensuring successful operation of quality control systems and performing quality assurance visits for clients.
  • Continually reviewing and improving processes to ensure effective and efficient service delivery.
  • Effectively managing complaints and incidents, carrying out investigations and using findings to initiate improvements.
Requirements
  • Excellent communication skills.
  • Commercial business acumen.
  • Excellent planning and organisational skills.
  • Skills in assessment and care planning.
  • Ability to cope with pressure.
  • Ability to cope with change.
  • A clear enhanced DBS certificate.
  • A clean driving license.
  • Acceptable as a Registered Manager to CQC satisfaction.
  • The ability to develop and maintain quality control systems.
  • A strong knowledge of the requirements of the Care Standards regulations.
  • The ability to create and maintain administrative systems.
  • The ability to recruit, select, and effectively supervise a dispersed workforce.
  • The ability to establish and maintain effective working relationships.
What We Offer
  • Annual Bonus based on performance.
  • 28 days paid holiday (including bank holidays).
  • Self-development budget.
  • Free on-site parking.
  • Staff referral bonus scheme.
  • Work laptop.
  • Work mobile phone.
  • Free Blue Light Card (discounts on supermarkets, restaurants, and other retailers).
  • Pension contribution.
  • Company social events.

Estimated salary: £45,000 - £60,000 per annum depending on experience.



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