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Client Support Specialist

2 months ago

Brough, United Kingdom Adecco Full time
Position: Client Support Specialist

Location: Melton

Working Hours: Monday to Friday, 8:30 AM - 5:00 PM

Compensation: £12.05 per hour

Type: Ongoing Temporary Role

Adecco UK Ltd is seeking a Client Support Specialist to join a Business to Business environment, providing assistance to a Personal Protective Equipment (PPE) company located in Melton.


Main Responsibilities:
  • Address customer inquiries in a polite, professional, and timely manner, aiming to surpass customer expectations.
  • Accurately and efficiently process customer orders using various computer systems and software.
  • Deliver product information, resolve issues, and propose suitable solutions to ensure customer satisfaction and loyalty.
  • Maintain precise records of customer interactions, transactions, feedback, and complaints for future reference and analysis.
  • Work collaboratively with the sales team to ensure seamless customer support throughout the sales cycle.
  • Continuously improve product knowledge to effectively respond to customer inquiries.
  • Engage with internal teams and escalate complex issues when necessary to guarantee prompt resolution.
  • Coordinate with the warehouse team to manage shipments and set delivery expectations.

Ideal candidates should possess strong administrative and numerical skills, demonstrating reliability and a strong work ethic.


Adecco operates as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is committed to equal opportunities.


By applying for this position, your details will be submitted to Adecco. Our Candidate Privacy Information Statement, detailing how we will utilize your information, is available on our website.