Export Sales and Operations Coordinator
3 weeks ago
We are Base Materials Limited, a leading provider of high-performance syntactic materials serving a wide range of industries, including automotive, aerospace, marine, motorsport, and more. Our success stems from delivering tailored, high-quality solutions to meet complex and demanding requirements.
Job OverviewWe are seeking an experienced Export Sales and Operations Coordinator to join our team in Frankley, B45. As a key member of our international sales team, you will play a vital role in driving business growth in the DACH region and across Eastern Europe.
Responsibilities- Manage export sales orders and prepare quotes for B2B clients.
- Utilise the CRM system for tracking client interactions and managing relationships.
- Support the Head of International Sales with close alignment on enquiries, quotes, and administration.
- Appointment setting and diary management.
- Have/gain knowledge of various sectors to better serve clients.
- Understanding of local shipping, customs, and legislation requirements and ensure all documentation are correct and meets legal obligations.
- Coordinate logistics for product delivery and ensure timely fulfilment.
- Raising various sales-related documents, including export and UK shipping documentation, certificates of conformity, dangerous goods certificates, job sheets for despatch, credit notes etc.
- Provide excellent after-sales support.
- Fluent in German (both reading and writing).
- Two years or more in an administrative role.
- Sales support experience.
- Customer services experience.
- Working directly with customers on the phone.
- An annual profit share bonus.
- An enhanced contributory pension scheme.
- 33 days annual leave.
- A competitive salary (£26k - £30k per annum).
- An Employee Assistance Programme.
We offer a dynamic and supportive work environment that encourages innovation and growth. If you are a results-driven individual with excellent communication and organisational skills, we encourage you to apply for this exciting opportunity.
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