Head of Supply Chain Excellence

3 weeks ago


Derby, Derby, United Kingdom Damco Spain SL Full time

At Damco Spain SL, we're redefining the boundaries of possibility in integrated logistics. Our innovative approach has been shaping the industry for over a century, setting new standards for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that our organisation reflects and understands the customers we serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

We're harnessing cutting-edge technologies to unlock opportunities on a global scale. Our goal is to create a brighter, more sustainable future for our customers and the world.

What We Offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and high-paced environment.

The Role:

The Head of Control Tower is an integral part of our UK & Ireland Customer Experience team, responsible for ensuring seamless coordination, real-time visibility, and proactive management of the end-to-end supply chain.

This role is pivotal in driving efficiency, mitigating risks, and enhancing overall supply chain performance. Reporting into the Key Customer CX Manager, this person oversees local and global Control Tower teams, coordinating with counterparts in other geographical locations to ensure a seamless customer experience.

Key Responsibilities:

  • Monitor and manage real-time supply chain operations, ensuring timely and accurate data flow.
  • Work closely with Regional/Global account and Program Management teams on operational and commercial initiatives.
  • Spearhead and drive the performance of nominated 3PL/brokers of the customer.

Risk Management:

  • Proactively identify potential risks and develop mitigation strategies.
  • Ensure compliance with regulatory requirements and industry standards.
  • Conduct regular risk assessments and scenario planning exercises.

Performance Management:

  • Establish and track key performance indicators (KPIs) to measure and improve supply chain performance.
  • Provide regular reports and insights to senior management on supply chain metrics and trends.
  • Creative problem solver.
  • Strategic thinker, able to move comfortably between the day-to-day when required and the longer-term vision.
  • Proficiency in supply chain management software and tools.
  • Experience with advanced technologies such as AI, IoT, and blockchain is a plus.


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