Cafe Operations Manager
2 weeks ago
We're seeking a highly skilled and motivated Cafe Team Leader to join our team at Tesco. As a key member of our cafe operations team, you will be responsible for ensuring seamless day-to-day operations, delivering exceptional customer service, and driving sales growth.
Key Responsibilities:- Maintain operational and safety standards to ensure a smooth customer experience.
- Ensure compliance with food safety and hygiene regulations.
- Lead by example, providing an exceptional customer experience and setting the tone for the team.
- Oversee cafe operations in the absence of the Cafe Manager.
- Recognize and reward team members for excellent service.
- Develop and maintain a thorough knowledge of our menu and support the team in doing the same.
- Identify opportunities to boost sales and implement strategies to achieve growth.
- Deliver Health & Safety and Food Safety training to team members.
- Support the Cafe Manager in coaching and developing team members.
- Continuously seek ways to improve customer service and the overall cafe experience.
- Background in hospitality with Team/Shift Leader experience.
- Passion for delivering exceptional customer service.
- Knowledge of Health & Safety and Food Safety regulations.
- Effective communication and interpersonal skills.
- Ability to multitask and adapt to changing priorities.
As a Cafe Team Leader at Tesco, you'll enjoy a range of benefits, including:
- Colleague Clubcard after 3 months service.
- Flexible working options from day one.
- Retirement savings plan.
- LifeAssurance.
- Access to free wellbeing services.
- Exclusive deals and discounts website.
- Uniform provided and policies to support you.
- Holiday starting at 28 days (including Bank Holidays).
- Access to colleague networks.
Tesco Cafes are a great place to work, with a genuine family feel and a commitment to diversity and inclusion. We strive to create a workforce that reflects our customers and values individuality. If you're passionate about delivering exceptional customer service and leading a high-performing team, we'd love to hear from you.
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