Administrative Support Officer

4 weeks ago


Exeter, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full time

About the Role

The Royal Devon and Exeter NHS Foundation Trust is seeking a skilled Receptionist to provide front of house admin and reception support for the clinical services based within the building.

As a Receptionist, you will work within a team of reception staff, providing a high-quality reception service to patients attending clinical services. You will be responsible for undertaking a range of reception and administration duties, including providing cover across 2 reception areas.

The successful candidate will possess excellent communication skills, the ability to multitask, and be able to provide a warm and friendly reception service to all visitors to the centre.

We work with a diverse range of patients, and the post holder must be non-judgmental and demonstrate a positive self-motivated attitude, with the ability to remain calm and professional at all times.

The ability to communicate professionally and sensitively with members of the public is essential for this busy front of house role. Computer skills are desirable, but training will be provided on electronic booking systems used.

Shifts will be worked on a flexible, shared rota to cover service opening hours. There will be a requirement to work at our weekly locality clinic on a rota basis shared across the team.

Benefits

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family-friendly policies.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities, and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree, or leadership qualifications. Or it might include days off to study, engage in CPD, or rotational placements to help you hone your skills.

Salary is not the only financial benefit. You will have access to an extensive range of staff discounts on shopping, fitness, and leisure options, and you can spread the cost of technology and home appliance purchases from major retailers.

About Us

Stretching across Northern, Eastern, and Mid Devon, we have a workforce of over 8,000 staff, making us the largest employer in Devon. Our core services cover more than 2,500 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist, and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people's own homes.

We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies, and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Working with Us

We are an inclusive employer, and we value diversity and are committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential.

We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities.

We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preferring to staff with 'Priority' and 'At Risk' status, including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.



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