Hospitality Management Team Member

2 days ago


Bath, Bath and North East Somerset, United Kingdom Cosy Club Full time
Our Mission
We aim to create a unique and memorable experience for every guest who walks through our doors. We believe in delivering exceptional customer service, treating each other with respect and kindness, and always striving to improve.

Estimated Salary
The estimated salary for this role is £30,000 - £35,000 per annum, depending on experience. This includes a competitive hourly rate and benefits that make a real difference to your work-life balance.

About the Role
We are seeking a highly skilled and experienced Academy Assistant Manager to join our team. As a key member of our hospitality management team, you will be responsible for delivering exceptional customer service, leading by example and inspiring your colleagues to provide outstanding experiences for our guests.

Key Responsibilities
* Deliver exceptional customer service and lead by example* Inspire and motivate colleagues to provide outstanding experiences for guests* Develop and implement effective strategies to drive sales and growth* Collaborate with other departments to ensure seamless delivery of services* Participate in training and development programs to enhance skills and knowledge

What We Offer
* Competitive hourly rate* Achievable bonuses* A commitment to prioritise your work life balance and respect of your time off* Christmas Day off* Two days off a week and one weekend off every six weeks* Optional 40 hours contract (pro rata salary)* Power over your pay with Wagestream* Meals on duty* Unlimited 50% off staff discount across Cosy Club and Lounge* Enhanced maternity/paternity benefit (according to length of service)

How to Apply
If you are a motivated and ambitious individual who shares our values and is passionate about delivering exceptional customer service, please submit your application. We look forward to hearing from you

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