Senior Technical Advisor

4 weeks ago

Elland, Calderdale, United Kingdom Cpm Group Limited Full time
Senior Technical Advisor

At Cpm Group Limited, we are seeking a highly skilled Senior Technical Advisor to join our team. As a key member of our organization, you will play a pivotal role in mentoring colleagues, resolving high-level claims, and ensuring our products meet the highest standards of quality and compliance.

Key Responsibilities:
  • Project manage high-value commercial claims, ensuring efficient and cost-effective actions through to resolutions.
  • Ensure that all our products have the correct supportive and legal documents, to minimize risk to the business.
  • Maintain accurate records in line with quality assurance systems.
  • Assist in training sessions, presentations, and technical demonstrations.
  • Significant experience in claims handling and/or construction roles, with a proven track record of success.
  • Proven experience in managing customer complaints or supplier issues.
  • A flexible, team-oriented approach.
Desirable Qualifications:
  • Knowledge of standards/testing requirements to which our products need to conform.
  • Experience of quality management systems and process control.
  • Specialist knowledge in a construction, manufacturing role or alternative related field.
Benefits:
  • Based at our Head Office in Elland (With Flexible working options).
  • Guaranteed Christmas holidays.
  • 34 days per annum or the equivalent in hours (inclusive of bank holidays).
  • Health care cash plan – support with Dental, Optical, Prescription costs and many more.
  • Enhanced Maternity, Paternity, and Adoption pay and leave.
  • 5% employer matched pension scheme.
  • Cycle to work scheme.
  • Employee discount on Marshalls and Marley products.
  • Retailer discounts.
  • Life assurance.

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