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Customer Service Representative
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and efficient store environment.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
- Maintain a high level of product knowledge, including store layouts, promotions, and product information
- Contribute to a positive and efficient store environment, working collaboratively with colleagues to achieve sales and customer service targets
- Process customer transactions accurately and efficiently, handling cash, credit card, and mobile payments
- Participate in visual merchandising and store displays, ensuring a visually appealing and engaging store environment
What We Offer
- A competitive hourly rate of £13.35
- A 30-40 hour contract, with opportunities for overtime
- 30-35 days' holiday (pro rata) per year
- 10% in-store discount
- Pension scheme
About Lidl
Lidl is a leading international retail company, committed to providing high-quality products at affordable prices. We are passionate about delivering exceptional customer service and creating a positive shopping experience for our customers.
