Housing Officer

5 days ago


Bradford, Bradford, United Kingdom Accent Group Full time
Housing Partner (Housing Officer)

At Accent, we're committed to providing high-quality homes and services to our customers. As a Housing Partner, you'll play a vital role in ensuring our customers receive a best-in-class experience.

We're seeking a skilled and compassionate individual to join our Housing Services team in Bradford. If you're passionate about making a difference in people's lives and have a strong customer service background, this could be the perfect opportunity for you.

About the Role:

  • Monday to Friday
  • 6-month Fixed Term Contract

As a Housing Partner, you'll be the first point of contact for our customers, providing support and guidance on tenancy management, rent payments, and other housing-related issues. You'll work closely with our allocations and letting team to onboard new tenants, manage anti-social behaviour, and resolve customer complaints effectively.

What We're Looking For:

  • Previous customer service experience, preferably in a housing context
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and manage complex cases
  • Flexibility to travel and work in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional development and growth
  • A supportive and inclusive work environment
  • Access to a range of employee benefits and perks

About Accent:

We're a leading provider of affordable housing in the North, East, and South of England. Our mission is to improve lives by providing high-quality homes and services to our customers. If you share our values and are passionate about making a difference, we'd love to hear from you.


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