Housing Officer
5 days ago
At Accent, we're committed to providing high-quality homes and services to our customers. As a Housing Partner, you'll play a vital role in ensuring our customers receive a best-in-class experience.
We're seeking a skilled and compassionate individual to join our Housing Services team in Bradford. If you're passionate about making a difference in people's lives and have a strong customer service background, this could be the perfect opportunity for you.
About the Role:
- Monday to Friday
- 6-month Fixed Term Contract
As a Housing Partner, you'll be the first point of contact for our customers, providing support and guidance on tenancy management, rent payments, and other housing-related issues. You'll work closely with our allocations and letting team to onboard new tenants, manage anti-social behaviour, and resolve customer complaints effectively.
What We're Looking For:
- Previous customer service experience, preferably in a housing context
- Excellent communication and interpersonal skills
- Ability to work under pressure and manage complex cases
- Flexibility to travel and work in a fast-paced environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional development and growth
- A supportive and inclusive work environment
- Access to a range of employee benefits and perks
About Accent:
We're a leading provider of affordable housing in the North, East, and South of England. Our mission is to improve lives by providing high-quality homes and services to our customers. If you share our values and are passionate about making a difference, we'd love to hear from you.
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