Installation Specialist

3 weeks ago

United Kingdom Circet IRE & UK Full time

Circet IRE & UK is seeking a skilled Installation Engineer to join our team in Northern Ireland.

As an Installation Engineer, you will be responsible for delivering exceptional customer service, ensuring high-quality workmanship, and completing service calls in a timely and professional manner.

Key Responsibilities:

• Attend jobs within designated time slots

• Carry out work to the highest standards, as per training

• Inform customers of any delays or changes to scheduled call or fix times

• Utilize provided technology to maximize productivity and performance

• Assist with network re-plans and obtain necessary permissions

• Represent the company professionally, with a friendly and cooperative demeanor

• Help customers understand install requirements, product range, and function, promoting good customer relations

• Develop a culture of continuous improvement and drive excellence within your work

• Follow and uphold the company's health and safety policy

• Ensure equipment, test equipment, transport, and tools are safe and well-maintained

• Wear supplied uniform at all times while on duty

• Maintain company vehicles in good order and report any defects during daily van checks

• Be flexible and prepared to undertake additional duties as assigned

• Work with your Team Manager to ensure all actions are resolved in a timely manner

Accountabilities:

• Maintaining and increasing standards of customer service

• Completing standard and non-standard installations and surveying orders

• Conducting site inspections, including traffic management

• Attending team meetings

• Achieving and complying with high standards of quality and health and safety

• Performing other duties as required

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