Service Manager Position

1 month ago


Aylesbury, Buckinghamshire, United Kingdom Build on Belief Full time
Job Title: Service Manager

Build on Belief is seeking a highly skilled and experienced Service Manager to lead our Weekend Social Club in Buckinghamshire. As a key member of our team, you will be responsible for managing and developing the service to meet the needs of our service users.

Key Responsibilities:
  • Manage and develop the Weekend Social Club to ensure it meets the needs of our service users.
  • Lead a team of Service Support Workers, Team Leaders, and Volunteers to deliver high-quality services.
  • Ensure compliance with Build on Belief's Policies and Procedures, as well as the Standards of Practice and Operational Guidelines.
  • Develop and maintain effective relationships with service providers, local community groups, and other stakeholders.
  • Monitor and report on service user engagement, attendance, and outcomes.
  • Collaborate with the Operations Manager to develop and implement service plans and strategies.
Requirements:
  • Experience working with service users and/or volunteers in the substance misuse treatment and recovery field.
  • Proven people management skills, including motivating, engaging, and supervising a team.
  • Knowledge of the range of services and activities available to improve the quality of life for people with substance use issues.
  • Excellent verbal and written communication skills, with a focus on record keeping, monitoring, and report writing.
  • Good computer skills in the use of Word, Excel, and PowerPoint.
  • Personal qualities, including the ability to maintain safe professional boundaries, work under pressure, and adapt to changing environments.
Benefits:
  • Additional vacation days.
  • Career training opportunities.
  • Company-provided laptop and cellphone.
  • Company pension plan.


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