Food and Beverage Team Associate

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Accor Full time
Job Title: Food and Beverage Team Member

Company Overview:

At Accor, we strive to create memorable moments for our guests by connecting hearts from arrival to farewell.

Job Summary:

We are seeking a passionate and customer-focused Food and Beverage Team Member to join our team at Ibis Edinburgh South Bridge. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring a seamless and enjoyable experience.

Key Responsibilities:

  • Ensure the breakfast area is tidy and food is replenished at all times.
  • Serve drinks and take food orders through the POS system.
  • Check ordered meals on collection from the kitchen and deliver to guests promptly, maintaining temperature and appearance.
  • Keep tables and service areas clean and tidy, adhering to our procedure manual.
  • Maintain hygienic food service techniques during service.
  • Take responsibility for your designated section and station.
  • Perform any other reasonable requests as required by your Supervisor or Hotel Management.

Requirements:

  • Passion for customer service and hospitality.
  • Sparkling, upbeat personality able to quickly build rapport in a fast-paced environment.
  • Fluent in English.
  • Great communication and customer relationship skills.
  • Ability to connect and work together with your team to ensure every guest leaves with a wish to return.

What We Offer:

  • Employee benefit card offering discounted rates in Accor worldwide.
  • Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies).
  • Meals on duty.
  • A day off for your birthday.
  • Refer a friend scheme.
  • Employee Assistance Program: support your wellbeing in your professional and personal lives.
  • Company sick pay.
  • Learning programs through our Academies and apprenticeships.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Participate actively in initiatives to build a more inclusive and sustainable world.
  • And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality.


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