Operations Excellence Lead

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom EA First Full time
About the Role

We are looking for a highly motivated Operations Excellence Lead to join our team. In this role, you will be responsible for driving operational excellence, improving processes, and enhancing the customer experience.

Your key responsibilities will include:

  • Leading customer service and fulfilment operations in EMEA
  • Developing and implementing process improvements
  • Maintaining accurate records of key performance indicators

A competitive salary of £65,000 - £75,000 reflects the importance of this role in achieving business objectives. We are working closely with EA First Ltd to find the perfect candidate for this fixed-term contract vacancy.



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