Data Driven Customer Insights Professional

2 days ago


Tadworth, Surrey, United Kingdom SRG Full time
Job Description

Join SRG as a Customer Facing and Insights specialist in a world-leading pharmaceutical organisation in Walton Oaks. This role supports the CFC Insights UK Lead team in data stewardship and data provision & reporting.

You will work closely with the CFCi Lead to manage data profiles, develop reports using Microstrategy, and collaborate with the IIS team. Key responsibilities include reviewing Reltio Profile merges, maintaining Data Change Requests, and enhancing customer profiles using OneKey.

As a skilled data analyst, you will utilise your advanced Excel skills, knowledge of Tableau, and data querying expertise to provide high-quality reports to stakeholders. You will also contribute to the development of the Smart (Microstrategy) reporting platform and create CFC reports using Microstrategy Dossier.

Requirements:

  • Expertise in Excel
  • Knowledge of Tableau
  • Understanding of data querying
  • Report building skills on a dossier-based platform (preferably Microstrategy)
  • Broad data and analytical understanding
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