Dental Front Desk Assistant
3 weeks ago
About National Dental:
We are a small group of dental practices in the region, dedicated to providing high-quality, private care that focuses on restorative and preventative dentistry for optimal results. Our commitment to excellence is our driving force.
Job OverviewWe seek an experienced receptionist with a background in dentistry-related services to join our team. This role involves efficient management of the front desk and delivering exceptional patient care during visits. Key responsibilities include:
- Welcome patients and other visitors warmly
- Maintain safe and clean reception areas at all times
- Book appointments and manage diaries effectively
- Liaise with labs and suppliers as needed
- Accurately record-keep and file essential documents
- Respond promptly to queries and handle complaints/compliments appropriately
- Answer phone calls professionally and maintain a positive tone
- E nsure accurate appointment systems are in place
- Collect and record patient payments efficiently
- Comply with internal processes and audits for professional conduct
- Promote prompt payments and adhere to practice debt policies
- Liaise with dental labs, supply companies, and other organizations as required
- Schedule patient recalls and reminders
- Ensure office cleanliness and organization
- Attend regular meetings and participate in discussions
- Assist the manager when necessary and deputize when required
- Manage stock supplies and inventory control
- Participate in training sessions to enhance skills and abilities
- Stay updated on emergency procedures, fire safety, and CPR guidelines
- Be flexible and willing to work at various locations as needed
- Strong IT skills and proficiency in software applications
- Excellent telephone manner and interpersonal skills
- Superb organizational and time-management abilities
- Full-time or part-time positions available, depending on your preference
- $28,000 - $32,000 per year, based on experience
- Monday to Friday schedule, 5 days a week
- Award-winning employee benefits package, including company events, pension plan, and employee discount
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