Dental Front Desk Assistant

3 weeks ago


Beaminster, Dorset, United Kingdom National Dental Full time
Dental Receptionist Opportunity

About National Dental:

We are a small group of dental practices in the region, dedicated to providing high-quality, private care that focuses on restorative and preventative dentistry for optimal results. Our commitment to excellence is our driving force.

Job Overview

We seek an experienced receptionist with a background in dentistry-related services to join our team. This role involves efficient management of the front desk and delivering exceptional patient care during visits. Key responsibilities include:

  • Welcome patients and other visitors warmly
  • Maintain safe and clean reception areas at all times
  • Book appointments and manage diaries effectively
  • Liaise with labs and suppliers as needed
  • Accurately record-keep and file essential documents
  • Respond promptly to queries and handle complaints/compliments appropriately
  • Answer phone calls professionally and maintain a positive tone
  • E nsure accurate appointment systems are in place
  • Collect and record patient payments efficiently
  • Comply with internal processes and audits for professional conduct
Key Responsibilities
  • Promote prompt payments and adhere to practice debt policies
  • Liaise with dental labs, supply companies, and other organizations as required
  • Schedule patient recalls and reminders
  • Ensure office cleanliness and organization
  • Attend regular meetings and participate in discussions
  • Assist the manager when necessary and deputize when required
  • Manage stock supplies and inventory control
  • Participate in training sessions to enhance skills and abilities
  • Stay updated on emergency procedures, fire safety, and CPR guidelines
  • Be flexible and willing to work at various locations as needed
Requirements:
  • Strong IT skills and proficiency in software applications
  • Excellent telephone manner and interpersonal skills
  • Superb organizational and time-management abilities
Work Details:
  • Full-time or part-time positions available, depending on your preference
  • $28,000 - $32,000 per year, based on experience
  • Monday to Friday schedule, 5 days a week
  • Award-winning employee benefits package, including company events, pension plan, and employee discount


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