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Client Service Associate

2 months ago

London, Greater London, United Kingdom AlphaSights Full time
About the Role

We are seeking a highly motivated and results-driven Associate to join our Client Service team at AlphaSights. As an Associate, you will play a critical role in delivering exceptional client experiences and driving business growth.

Key Responsibilities
  • Client Expert Recruitment: You will be responsible for identifying and recruiting top-tier experts to support our clients' projects, often under tight deadlines.
  • Project Management: You will take ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.
  • Market and Industry Knowledge: You will need to understand the project and market context, as well as the legal and regulatory environment in which our clients and experts operate.
What We Offer
  • Clear Career Path: We offer a clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.
  • Professional Development: You will have the opportunity to develop transferable commercial and client management skills, including professional communications, negotiation, persuasion, project and time management.
  • Business Acumen: You will gain a deep understanding of the business world and develop a strong network of contacts within the industry.
Requirements
  • Strong Communication Skills: Excellent written and verbal communication skills, with the ability to build strong relationships with clients and experts.
  • Results-Oriented: A proven track record of delivering results in a fast-paced environment, with a strong focus on client satisfaction.
  • Business Acumen: A strong understanding of the business world, with the ability to analyze complex information and make informed decisions.