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Estate Agency Director
2 months ago
Location: Surrey
Salary: £29,611.40 per annum plus benefits
Job Sector: Retirement – Assisted Living
Hours: Monday to Friday 8am-4pm (35 hours per week)
Key Responsibilities:- Maintain a high profile around the development/office, ensuring our residents are checked within our requirements.
- In the event of an emergency, call the appropriate response team or authorities.
- Carry out daily checks ensuring the building is safe and secure, keeping all communal areas, gardens and grounds clean and maintained through effective management of contractors.
- Be responsible for all works being completed, raising orders, managing contractors, monitoring progress and signing off completion.
- Arrange cover for holidays and illness where necessary.
- Help build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents.
- Maintain records in line with internal procedures, ensuring all data is protected and kept secure at all times.
- Assist with sales listed with our partner company Retirement Homesearch, make new residents feel welcome and help them settle in.
- Work across your local peer team of Estate Managers for advice and day-to-day support and travel to team/company meetings on a monthly/annual basis.
- Complete your continuous professional development training and attend all training events/meetings as directed by your Area Manager and Human Resources.
- A natural communicator, with the ability to resolve issues and complaints effectively.
- IT - able to operate Microsoft Office applications, and confident in learning new systems.
FirstPort is the UK's leading property management company, caring for our customers' homes across England, Wales and Scotland. FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman.
We're committed to promoting diversity at FirstPort and recruit on merit. If you meet the criteria for the role, we'll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.