Office Operations Specialist

1 week ago


London, Greater London, United Kingdom Lawhive Full time
Job Title: Office Operations Specialist

We're on a mission to democratize access to the law. Our platform combines human lawyers with AI technology, providing affordable legal solutions for consumers and small businesses.

The role of an Office Operations Specialist is crucial in ensuring seamless day-to-day operations and contributing to our growth. This hybrid role involves supporting our team's hybrid way of working, requiring a partially physical presence in our London office 2-3 days a week.

About the Role:

As an Office Operations Specialist, you will work closely with Lawhive's Chief of Staff (CoS) to take ownership of essential business operations processes. Key responsibilities include:

  • IT Support: Oversee user account setup, troubleshoot issues, and manage user accounts for our software and systems.
  • IT Equipment Management: Ensure remote workers have the necessary equipment to efficiently work from home, including PC and desk setups. Process requests for new and replacement equipment and track allocations.
  • Onboarding Communications: Collaborate with HR and Managers to ensure new starters receive clear information during onboarding, coordinate onboarding sessions, and implement our buddy system.
  • Software Setup: Research new systems, assist in implementation, train staff, and create user guides.
  • Office Management: Support the management of our London office, including access passes, IT equipment, and other facilities.
  • Event Coordination: Assist the CoS in delivering company events, such as all-company updates, in-person gatherings, and social events.
  • Supplier Contract Management: Maintain a database of supplier contracts and support their account management.
Benefits:

Leverage your skills in a dynamic startup environment where you'll enjoy:

  • 34 holidays per year, plus your birthday off and bank holidays in England
  • Equity in the company
  • Pension scheme
  • Quality home workstation setup/equipment
  • Regular team building activities, socials, and annual retreat

This is an excellent opportunity to wear multiple hats, make a significant impact, and be part of a fast-paced startup that's revolutionizing access to the law.



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