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Patient Services Advisor

4 weeks ago

Martock, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

Job Summary

We are seeking a highly organized and efficient Patient Services Advisor to join our team at Symphony Healthcare Services Limited. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.

Main Responsibilities

  • Provide administrative support to our clinical team, including managing patient records, scheduling appointments, and handling correspondence.
  • Ensure the smooth running of our practice by maintaining accurate records, managing waiting areas, and providing a high level of customer service to patients.
  • Work effectively as part of a team to achieve our goals and objectives, and contribute to the development of our practice.
  • Develop and maintain strong relationships with patients, colleagues, and external partners to ensure the delivery of high-quality patient care.
  • Stay up-to-date with changes in policies, procedures, and legislation affecting our practice, and ensure compliance with all relevant regulations.

About Us

Symphony Healthcare Services Limited is a growing primary care organization based in Somerset, committed to delivering exceptional patient care and services. We are passionate about improving and developing the best patient-centered care and services in the country, and we are seeking like-minded individuals to join our team.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, colleagues, and external partners.
  • Highly organized and efficient, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to maintain accurate records and manage waiting areas effectively.
  • Strong attention to detail and ability to work accurately in a fast-paced environment.
  • Ability to work effectively as part of a team and contribute to the development of our practice.

Desirable Qualifications and Experience

  • Experience of working in a healthcare setting, preferably in a primary care environment.
  • Knowledge of medical terminology and clinical systems, such as EMIS.
  • Ability to work with patients who have complex needs and require sensitive handling.