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College Support Services Assistant

2 months ago


Ashford, Kent, United Kingdom EKC Group Full time

About the Role

The EKC Group is seeking a highly organized and efficient College Services Assistant to join our team. As a key member of the College Support Services team, you will provide administrative support to ensure the smooth operation of our college.

Key Responsibilities

  • Provide effective and efficient administration to support the college's operations
  • Assist with the processing of enrolments, applications, exams, and enquiries on our corporate data systems
  • Support the operation of the Service Help Desk, including reviewing jobs logged, contacting support services, and coordinating pool vehicle bookings
  • Work closely with staff, students, and external stakeholders to provide excellent customer service
  • Contribute to the daily running of reception, administration, timetabling, student enrolment, student records, and exams

About You

We are looking for a motivated and detail-oriented individual who can work accurately under pressure. You will have excellent communication and interpersonal skills, with the ability to focus on tasks while also answering calls and dealing with queries.

What We Offer

  • A competitive salary and holiday entitlement
  • Access to 100's of online discounts via our Rewards Scheme
  • Access to cycle to work, car leasing, and tech purchasing schemes
  • A generous pension scheme with 18% employer contribution
  • A company with a strong focus on Eco-Sustainability and being Net-Zero
  • Time off for your child's first day at school, moving home, and for interviews
  • The opportunity to participate in Community Days and Annual Staff Celebration Day