Nighttime Casino Customer Service Manager

2 weeks ago


Blackpool, Blackpool, United Kingdom Grosvenor Casinos Limited Full time
About the Opportunity

This is an exciting opportunity to join our team as an Electronic Gaming Host at Grosvenor Casinos Limited. As a key member of our team, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our electronic gaming customers.

Key Responsibilities:

  • To create a memorable and entertaining experience for electronic gaming customers.
  • To get to know regular customers and tailor the experience to their needs.
  • To live our company values of Service, Teamwork, Ambition, Responsibility, and Solutions.

Requirements

  • A minimum 24-hour per week contract with the possibility of up to 40 hours per week.
  • Additional £1 per hour paid between Midnight and 8am.
  • Paid breaks.
  • 50% off food on shift.
  • Free sandwiches, toasties, and drinks on shift.
  • 50% off food for friends and family discount.
  • Free meal for two people on your birthday and work anniversary.
  • Great offers through our Rank Rewards Scheme.
  • 28 days holiday (full time) pro rata.
  • Tronc tips.

Estimated Salary: £22,000 - £27,000 per annum (dependent on experience).



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