Nighttime Casino Customer Service Manager
2 weeks ago
This is an exciting opportunity to join our team as an Electronic Gaming Host at Grosvenor Casinos Limited. As a key member of our team, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our electronic gaming customers.
Key Responsibilities:
- To create a memorable and entertaining experience for electronic gaming customers.
- To get to know regular customers and tailor the experience to their needs.
- To live our company values of Service, Teamwork, Ambition, Responsibility, and Solutions.
Requirements
- A minimum 24-hour per week contract with the possibility of up to 40 hours per week.
- Additional £1 per hour paid between Midnight and 8am.
- Paid breaks.
- 50% off food on shift.
- Free sandwiches, toasties, and drinks on shift.
- 50% off food for friends and family discount.
- Free meal for two people on your birthday and work anniversary.
- Great offers through our Rank Rewards Scheme.
- 28 days holiday (full time) pro rata.
- Tronc tips.
Estimated Salary: £22,000 - £27,000 per annum (dependent on experience).
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