Neighborhood Community Manager
24 hours ago
About the Role:
We are seeking an experienced and skilled Neighborhood Community Manager to join our team at Rochdale Boroughwide Housing. As a key member of our Neighbourhood Team, you will play a vital role in delivering high-quality customer-focused services to our neighbourhoods.
About You:
To be successful in this role, you will need to have experience of delivering high-quality housing management and/or lettings services that develop sustainable tenancies and build stronger neighbourhoods and communities. You must also be able to build and maintain strong and effective partnerships with customers, colleagues, and other agencies.
Key Responsibilities:
- Work closely with other teams and partners to ensure the professional delivery of customer-focused RBH services and tenancy management.
- Accountability for the end-to-end lettings process to ensure that our homes are let in accordance with the Lettings Policy, empty homes loss is minimised, rent income is maximised, and performance against KPIs is achieved.
- Lead on Neighbourhood patches to work with tenants and communities to develop partnership working to identify improvements to support our neighbourhoods to be attractive, safe, and well-maintained.
What We Offer:
As an RBH employee, you will receive a range of fantastic benefits, including SMART working arrangements, holiday entitlement – 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years' service. Part-time employees will receive a pro-rata entitlement.
Salary and Benefits:
The estimated salary for this role is £28,000 - £32,000 per annum, depending on experience. In addition to your salary, you will also receive a quality-defined contribution pension scheme, with salary exchange and RBH matches your contributions up to 8%. You will also have access to our Employment Assistance Programme with a 24-hour confidential counselling support for both personal and work-related issues.
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