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Operations Director

3 weeks ago

Chelsea, Greater London, United Kingdom Fortus Recruitment Full time

Job Title: Operations Director

We are currently working with a Housing Association in South West London, seeking an experienced Operations Director to manage their day-to-day planning team. The ideal candidate will have a proven track record of delivering high-performance contracts and providing excellent customer service.

About the Role:

  • Manage a team of planners to ensure daily contract targets are met and maintained
  • Provide performance data to support contract development and identify areas for improvement
  • Work closely with other teams to achieve high standards of service delivery and customer satisfaction

Key Requirements:

  • Proven experience in social housing repairs management or a similar field
  • Ability to manage a team and work with stakeholders to deliver excellent service
  • Excellent IT skills, including Excel and job management systems

Salary: £55,000 - £65,000 per annum

Our client is an equal opportunities employer and offers a competitive salary and benefits package. If you are a motivated and experienced operations professional looking for a new challenge, please apply now.