Service Operations Manager

24 hours ago


Gosport, Hampshire, United Kingdom Sanderson Government & Defence Full time

We are currently recruiting for a skilled Service Operations Manager to join our team at Sanderson Government & Defence in the UK. As a key member of our IT service management team, you will be responsible for implementing ITIL service management principles and processes.

This 6-month role offers a competitive salary of £65,000 per annum, with opportunities for further professional growth and development. If you have a degree-level education or equivalent experience and at least two years' experience in a service environment, we encourage you to apply.

Key responsibilities include:

  • Implementing ITIL service management principles and processes
  • Developing and maintaining service level agreements
  • Ensuring excellent customer service through effective communication and issue resolution

To succeed in this role, you will need strong analysis and problem-solving skills, as well as a willingness to learn and adapt to new situations. A confident use of Microsoft Office tools is also essential.



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